Now open, The Manhattan OKC is a new and exciting part of the Rococo Restaurants brand. From concept to opening day, this is one of our favorite projects to date. We still have a few very minor details to add/change but the kitchen and bar are ready to serve you. Lunch begins every day at 11:00am and Happy Hour menu runs at 4:00pm until close (10:00pm weeknights, later on weekends and after special events like Civic Center shows, Thunder games, etc.). Make sure to sign up for the email list and follow The Manhattan OKC on social media (Facebook, Twitter & Instagram) for the latest news, special hours, featured food & drink, etc.

Check out our Lunch, Happy Hour and Drink menus, then visit The Manhattan OKC, your NEW neighborhood bar in downtown OKC.

Golding Group co-founder Kyle Golding recently contributed to several articles about future trends in business such as Content Marketing, Consulting and B2B Marketing. Check out his advice along with a lot of other smart people) here:

 

A good restaurant name is many things, chief among them: memorable, simple, searchable and relevant.

Choose a name that stands apart
“Every business needs to consider a brand — name, logo, slogan, colors, etc. — that connects with the intended audience and stands out from the crowd,” said Kyle Golding, CEO and Chief Strategic Idealist at business consulting firm The Golding Group.

“The most important part of marketing a restaurant is drawing the right customer, someone who will appreciate what you do and how you do it, along with differentiating your product or service from the competition. A well-crafted name can be a big part of these efforts.”

Let customers know what to expect
“Restaurants do really well when part of their name lets you know what type of food they have or what type or style of restaurant is it,” said Golding. Think “Shake Shack” or “In-N-Out Burger.”“Any good branding needs to paint a picture of what it is before you arrive, not only the type and style of food but other expectations such as cost, service, speed, etc.”That doesn’t mean a name like “Speedy Pizza” is the ideal. There are, after all, plenty of quick-serve pizza places. The name should be “universally recognized but specific to you,” said Golding.Take the name “Chipotle” for example. “It doesn’t say ‘burrito,’ but it has the connotation that it’s Hispanic and a little different from Taco Bell, Taco Bueno, etc.,” said Golding.To arrive at that sweet spot, Golding advised, “Start at opposite ends of the spectrum and work toward the center as a compromise.”The name can also give clues about the overall vibe. When creating the name for a new restaurant and bar in downtown Oklahoma City, the Golding Group arrived at “The Manhattan,” after the drink of the same name. “It fits the style of establishment we’re trying to create — classic but comfortable, familiar but not old-fashioned.”

Adding a word such as “café” “or “restaurant” or the acronym for your city could also work, noted Golding. For example, since “TheManhattan.com” was taken, The Golding Group went with “TheManhattanOKC.com.”

“Now people are so comfortable with URLs that you can go with a little bit longer URL if you need to,” said Golding. 

“Any business name should be able to stand the test of time, still be relevant and attractive 5, 10 and 25 years from now,” said Golding. If in the 1980s you named your restaurant “Miami Vice Sandwich Shop,” that name “wouldn’t make any sense today.”

Tempted to use an emoticon or emoji as part of the name? Don’t go there, said Golding.

Make sure it translates to merchandise
Consider that someday you may want your restaurant or café name on napkins or on
brand extensions such as T-shirts, mugs, cookbooks or food products. How well will the name you have in mind work?

Names that are very long or rely on punctuation may not play out well on products, said Golding. If the name is based on a color, such as in “Red Café,” know that “there may be times you have to print that in black and white.”

Hire a lawyer to run a national trademark search. “When you apply for your business license with your city and state, that should be part of that process, but that will only cover your state,” said Golding. “If you want to do a national search you’ll want to consult an attorney that does that. The cost is going to be less than $2,000 for a total search and protection service from most reputable attorneys, and in the long run it’s probably worth it. You’ll spend more than that on the signs you’ll put out front, so you don’t want to take them down and start over.”

Kununu Blog asked a handful of CEOs and business leaders to tell in their own words and experiences (in about 3 sentences or less) what they consider to be the top quality of a great leader.

#7. Open-minded

“The ability to not be closed off to new ideas or challenges to established norms is what sets apart an open-minded leader. A person who can look at the best lessons of the past and current while being open to the ideas of the future has the best opportunity to create success in themselves, their business and employees. Being able to change with the times, flexible when needed and decisive when required is a rare thing today.”

-Kyle Golding, CEO & Chief Strategic Idealist of The Golding Group

Creating An Effective Social Media Campaign

Creating a Social Media (SM) campaign has the same basic structure of a traditional campaign: identify your best, most likely to engage audience then craft the message and choose the channel accordingly. Identify the objective, set a time period and define what success looks like (clicks, likes, call, sign ups, sales, etc.). The major difference is how/where to invest your time and effort as opposed to a cash budget for paid placement. Setting a SM budget is also the same as traditional advertising. Spend as much as you can while creating a positive Return On Investment (ROI). The great thing about SM paid placement is you can experiment with very low dollar amounts to find the right message, channel and timing that creates the best response then add budget to your tested formula. You can’t do that with traditional advertising because you have to buy ads, TV time, etc. at full price every time to get the size, same placement. SM allows you to find what works then ramp up your spending. Budgets starting as small as $25 can be very effective on SM. 
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Finding ideas for SM campaigns is as easy as going to Google. Search for keywords associated with your business or product like “marketing” or “running shoes” to see what types of articles come up. This is what is interesting (based on traffic) to people who search for what you’re providing.
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When using hashtags pay attention to which SM channel you are using. The most effective use of hashtags are on Instagram, then Twitter. Facebook gives very low value for hashtags. Use a hashtag that is memorable and associated with your business specifically like #RickCooks for Rick’s Restaurant or #AcmeCares for Acme Products. Using a hashtag too generic like #Marketing or #Hamburgers will not be directly associated with you or can be hijacked by competitors or trolls.
The 2 most common Social Media mistakes are 1. always selling and 2. “one and done” approach to messaging.
It’s Social Media, not Selling Media. Tell a story, give an experience, create an attitude, embrace a lifestyle. Connect with your audience in deep, powerful ways for true loyalty. Once they like and trust you, they will want to buy from you with no hard sell needed.
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Don’t stop at a single posting of a message, link or idea. In fact, repurpose the same content over and over again. Long version pages or blog post, short versions, pull quotes for SM, links with different headlines, etc. to keep using the same content, messages and ideas many times over. Major brands run the same TV commercials and print ads over and over, short and long versions. Do the same with your social media content. The key is consistency in topic and approach. Stick to core topics and always keep the same “voice” for your brand. This can be serious, funny, helpful, sarcastic or any other style that matches your brand identity. 
  • The rules for Facebook change more than other platforms. Keep up with what FB is currently giving value to such as photos, video, live streaming, etc and use these tools as much as possible.
  • Twitter is much more consistent. A/B test tweet subjects, time of day and number of post per day until you find your audience best engagement points.
  • LinkedIn users want post to be professional and business-like. Keep this in mind at all times. You can receive a lot of negative feedback for trivial or personal post. Utilize LinkedIn articles to repost and repurpose content from your website or blog.
  • Instagram is a visual platform, but your text is just as important. Start with a great image, but experiment with short, medium and long text post for engagement. Don’t forget the #hashtags, Instagram users are most likely to find SM post from accounts they are not following via hashtags much more on Instagram than any other platform.

Our CEO Kyle Golding is quoted (twice!) is this informative post on the Insureon Small Business Blog. Read his full advice for using an e-newsletter to build audience below and then read the full blog post here.

Query: I’d like to hear from marketing consultants who specialize in email marketing.1. How do newsletters help a small business grow?

Creating a newsletter (print or electronic) gives small business the ability to communicate directly with their audience with complete control of message, timing, repetition and customization. Direct marketing, such as a newsletter, allow a small business to make multiple variations of information, offers or other parameters specific to each recipient group.

2. Are there signs that a business could benefit from sending out a newsletter? 

If your product or service is unique, has a loyal following, benefits from word-of-mouth promotions you should consider a newsletter. If your sales cycles are highly seasonal, newsletters can capture audience attention during peak times and push offers, promotions during slow periods. If your business benefits from being front-of-mind with consumers, newsletters are a great tool. 

3. What are the important elements to include in a small business newsletter? 

The essential elements to a great small business newsletter include consistent branding elements, contact and location information, hours of operation, social media and other digital links. These elements should be part of a template. Next comes compelling content, not just promotional information. Give your audience great reasons to read the newsletter outside of “what’s on sale” spam messaging. Communication is a two way street. Incorporate audience feedback such as surveys or polls. If your newsletter is interesting and helpful, the audience will want to share it and the content with others. Make it easy to share content and sign up information.
Communication is a two way street.
From Blogger Virginia Hamill: Thanks for sharing your thoughts on email newsletters for small business. I think my favorite part was the comment about communication being a two-way street. That’s always been true, but I doubt many SBOs think about that when creating their marketing plan.
insureon-blog-page

Golding Group CEO Kyle Golding interviewed by Ann Brown for The Network Journal.
December 1st, 2016

screen-shot-2016-12-02-at-1-49-27-pmYour lifestyle is your unique experience. And that experience is brandable. That’s what Amy Oestreicher found out. She has used her life experiences, good and bad, to inspire others. Today, Oestreicher is a PTSD peer-to-peer specialist, an artist, author, health advocate, as well as a TEDx speaker.

Like Oestreicher, many others can also brand their lifestyle. Here, Oestreicher gives the how-to–and why:

TNJ.com: Can you actually brand your lifestyle?

“Yes, you can brand anything that has substance to it (content that can be consumed or understood). Branding is simply explaining why someone should be interested in what you are presenting to them,” explains Kyle Golding of The Golding Group, a strategic growth services firm.

TNJ.com: How can you tell if your lifestyle is brand-able?

“You can research others doing the same or similar to what your lifestyle brand would/could be as a potential indicator, but you won’t know 100 percent what it is until you try it,” Golding points out.

TNJ.com: Why should you brand your lifestyle?

“Branding your lifestyle is creating potential influential or economic value from something you are already doing, have access to and are paying for. The benefit of documenting and sharing is completely value added, but only if the lifestyle is completely authentic to you. You must actually live this lifestyle. Sports, arts, travel, business or other topic that you legitimately are engaged in before creating a brand around it. You can try to fake it, but the public will figure you out eventually,” says Golding.

TNJ.com: Three steps on branding your lifestyle

1. Who are you? Who do you want to reach? “Define what your lifestyle is and why an audience would be attracted, who that audience is (and is not),” advises Golding.

2. How will you reach your audience? “Choose your platforms (Twitter, Instagram, website, etc.), your tactics (text, photos, video, etc.), and your ‘brand voice” (serious, sexy, funny, authoritarian, etc.),” offers Golding.

3. Reach out. “Start documenting, sharing and engaging your potential audience,” says Golding.

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Rococo Restaurants Music Video 2016-2017

Check out the cool new “music video” we made for Rococo Restaurant & Fine Wine and Catering in OKC. This one really rocks. We love working with the great folks at Rococo. We love working with creative clients who let us do what we do.