October 2019 – The Golding Group

In September, our PR experts Pritch Pritchard, APR and Kyle Golding presented “Handling Crisis: The Power of Protocol” to the YMCA National CMO conference. The […]

Learning Lessons From (other people’s) PR Disasters

We can all learn from our mistakes, but isn't it better when you learn from the mistakes of others? On Ep116, Co-host Kyle Golding and Pritch Pritchard, APR & PRSA Fellow will break down to failures (and lessons to be learned) of one yet-to-become-public customer service and public relations worst-case scenario and two very public missteps by major brands who should have known better (but still failed big).

Month: October 2019

YMCA CMO Conf. “Handling Crisis: The Power of Protocol”