Podcast

Sales and Customer Service During COVID-19

Now more than ever, customer service is paramount to establishing, maintaining and leveraging your best consumer relationships. We discuss customer service philosophy, best practices and give you a few examples of great and terrible coronavirus customer service. Customer service can make or break any business, so let’s spend some time talking about it.

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Ethical Considerations In A Crisis

“Crisis doesn’t build character, it reveals it.” You’ve heard this many times before. The world, the United States and the collective business community are in a crisis based on the Covid-19 panic.

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Say No To Say Yes For Success

How does saying Yes and No appropriately factor into creating success, what are the practical applications and what exactly is “business karma”? Listen to find out.

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