Now more than ever, customer service is paramount to establishing, maintaining and leveraging your best consumer relationships. We discuss customer service philosophy, best practices and give you a few examples of great and terrible coronavirus customer service. Customer service can make or break any business, so let’s spend some time talking about it.
While you are adapting, adopting or pivoting your business for COVID-19 limitations and restrictions, you have the opportunity (yes, that the right word during this pandemic) to attract new customers, build better relationships and strengthen your business future by doubling or tripling down on customer service. After all, it’s on of the few things you have complete control of before, during and after the coronavirus impact on business and society.
On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.
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