Strategic Growth Partners

May 6, 2020

Sales and Customer Service During COVID-19

Now more than ever, customer service is paramount to establishing, maintaining and leveraging your best consumer relationships. We discuss customer service philosophy, best practices and give you a few examples of great and terrible coronavirus customer service. Customer service can make or break any business, so let’s spend some time talking about it.
COVID-19 Support For Business
COVID-19 Support For Business
Sales and Customer Service During COVID-19
/

Show Notes

COVID-19 Support For Business
COVID-19 Support For Business
Sales and Customer Service During COVID-19
/

Now more than ever, customer service is paramount to establishing, maintaining and leveraging your best consumer relationships. We discuss customer service philosophy, best practices and give you a few examples of great and terrible coronavirus customer service. Customer service can make or break any business, so let’s spend some time talking about it.

While you are adapting, adopting or pivoting your business for COVID-19 limitations and restrictions, you have the opportunity (yes, that the right word during this pandemic) to attract new customers, build better relationships and strengthen your business future by doubling or tripling down on customer service. After all, it’s on of the few things you have complete control of before, during and after the coronavirus impact on business and society.

On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

Listen, Watch, Subscribe or Stream: http://bit.ly/NeoMarketingSubscribe

Goodness, Decency & Civility in Business

Goodness, Decency & Civility in Business

s always the right thing to do but also good for business too. The big picture approach to brand, reputation and thought leadership is directly connected to efforts to utilize goodness, decency and civility. Let's talk about it.

Listen →
The Single Most Important Key To Success

The Single Most Important Key To Success

The single most important key to success is... you have to listen to find out. We will reveal the word, concept, discipline, execution, etc. in the first 2 minutes and then discuss all of the aspects for utilization, implementation and maximization in your pursuit of success in your business, self-brand or career.

Listen →
Business Strategies For Dealing With Fake News

Business Strategies For Dealing With Fake News

Pritch breaks down, analyses and leads the discussion regarding an Aug 25th, 2020 Forbes magazine article 16 Business Strategies For Dealing With ‘Fake News’ (link below). WE agree with some of the advice, offer our own opinions and correlate to the state of mass media + social media in

Listen →